Technical support

Request technical support

You can request technical support when you have technical difficulties, such as not getting access to your online courses.

Please send an email to and provide the following information.

Copy, paste, and answer the following questions.

Subject email: Request for technical support – [your name]

Your first name:
Username orooloo account:
Email orooloo account:
How can we help you?

What you can include:
> website URLs
> File uploads, max 5 MB per file. Allowed files: jpg, png, gif, pdf, doc.  

Floorplanner questions

Do you have questions about how to draw or use a tool in Floorplanner? Add your request in the Q&A-sessions section.

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