Privacy policy

Effective date: January 1, 2021

This Privacy Policy describes the kind of information we may collect from you through our Service and how we may use that information.

References to “we”, “us”, and “our” refer to orooloo. References to “you” and “your” refer to you, a user of our Service. Capitalized terms used but not defined in this Privacy Policy are defined in our Terms of Use.

Personal identification information

We may collect personal identification information from you in various ways, including but not limited to when you visit our Site, register on our Site, subscribe to our newsletter, and relating to other activities, services, features, or resources we make available through our Service. For certain services and products, we ask you to provide your email address. You may, however, visit our Site anonymously. We will only collect personal identification information from you if you voluntarily submit such information to us. You can always refuse to supply personal identification information, which may prevent you from engaging in particular Site-related activities.

Why do we process your personal data?

It is important to keep track of which customers use which products to service and support them in the best possible way. When changes apply to a relevant product, we view it as a good and professional business practice and in your interest to notify you quickly and conveniently. We also use this information when you ask us for support.

If you want to engage in specific Site-related activities and don’t want to give all the required personal information, contact us for a tailor-made solution.

Who has access to your personal data?

Every employee, freelance assistant, or trusted company who works with or on behalf of us and has access to your personal and non-personal data complies with the GDPR, which we enforce by contract or procedure.

GDPR: the European General Data Protection Regulation, in effect since May 25, 2018

Each orooloo employee has access to your personal data to execute his or her tasks best. In our employment contract, we have agreed to respect the GDPR. Our employees are fully aware of their obligations and your rights under the GDPR.

orooloo works with a group of loyal freelance assistants. Some of those assistants have access to your personal data to execute their tasks best. In our freelance contract, we have agreed to respect the GDPR, and they are fully aware of their obligations and your rights under the GDPR.

Non-personal identification information

We may collect non-personal identification information about you whenever you interact with our Service. Non-personal identification information regards your computer platform, browser name, device used, industry & branch, and products purchased. We don’t regard these data as personal, yet they are necessary to conduct good business and service.

Web browser cookies

Our Site uses ‘cookies’ (or similar technologies such as web beacons) to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to configure your web browser to refuse cookies or alert you when they are used. If you do so, do note that some parts of the Service may not function properly.

How we use the information collected

orooloo may collect and use your personal information for the following purposes:

To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize your experience
We may use information in the aggregate to understand how our users (as a group) use the services and resources provided by our Service.

From time to time, we may share certain information we collect with trusted companies who work with or on behalf of us. We may also combine your information with publicly available information or information available to us through our partner network. Your information may be used to enhance and personalize your shopping experience and for other promotional purposes.

To send periodic emails
We may use your email address to send information and updates about your order. We may also use it to respond to your inquiries, questions, or other requests. If you decide to opt-in to our mailing list, you receive emails that may include company news, updates, related product or service information, and more. If you register for a course, we send you relevant emails regarding your activity and progress during the program. If you would like to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions in the footer of each email.

User-generated Floorplans and Feedback

Sharing Floorplans or Feedback with us relating to our Service is entirely voluntary. If you choose to participate, you will do so under our Terms of use. These Terms describe your rights and how we use your Floorplans and Feedback.

How we protect your information

Protecting your information is important to us. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Service. No security measures or internet transmissions are 100% secure, and we cannot guarantee the security of any user’s information.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic, aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-party websites

The Service may contain links to third-party websites that collect and use information following their own privacy policies, which you should read. We have no control over and are not responsible for the privacy practices or content of third parties.

International visitors

orooloo operates solely from the Netherlands. If you submit any personal information to orooloo from outside the Netherlands, you hereby consent to the transfer of such information to (and the processing of such information in) the Netherlands. You also consent to the exclusive application of the Dutch laws concerning collecting and using such information.

Successors in interest

Should a third party acquire all or part of our business, we may sell, transfer or share some or all of our assets, including your information, relating to that transaction.

Changes to this privacy policy

orooloo has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

A good time to read this privacy policy is before submitting personal information on or through orooloo.

Your acceptance of these terms

By using our Service, you indicate your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following changes to this policy will be regarded as your acceptance of those changes.


If you have any questions or comments about this Privacy Policy, please contact us:

Steenmakersstraat 6
5331VW Den Bosch
The Netherlands

By email:

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